Shipping & Returns

Processing:

Please allow 2-3 business days, excluding weekends, for processing/packing your order.

Shipping:

Orders are typically sent USPS priority mail and can take 2-4 business days, excuding weekends, for delivery. Mission Tress is not responsible for inaccurate delivery addresses or loss of packages during shipping.

Return Policy:

Jo on the Go offers a 30-day money back guarantee (35 days from day of purchase) on all full price items. Sale or promotional items and subscriptions items do not qualify for a refund.

If you'd like to return an item that qualifies for a refund, please note that shipping and shipping costs are the sole responsibility of the customer. Shipping fees paid are non-refundable.

To return a qualified order:

• Go to returns.joonthego.shop
• Submit your request for return
• We will review your request within 3 business days and email with further instructions.